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Shakepay

Status

All Systems Operational
Uptime over the past 90 days. View historical uptime.
General Operational
90 days ago
100.0 % uptime
Today
Website Operational
90 days ago
100.0 % uptime
Today
Mobile apps Operational
90 days ago
100.0 % uptime
Today
Authentication Operational
90 days ago
100.0 % uptime
Today
Buy and sell Operational
90 days ago
100.0 % uptime
Today
Funding Operational
90 days ago
99.99 % uptime
Today
Interac e-Transfer funding Operational
90 days ago
99.98 % uptime
Today
Bitcoin funding Operational
90 days ago
100.0 % uptime
Today
Ethereum funding Operational
90 days ago
100.0 % uptime
Today
Wire transfer funding Operational
90 days ago
100.0 % uptime
Today
Cashouts Operational
90 days ago
99.98 % uptime
Today
Interac e-Transfer cashouts Operational
90 days ago
99.98 % uptime
Today
Bitcoin cashouts Operational
90 days ago
99.98 % uptime
Today
Ethereum cashouts Operational
90 days ago
99.98 % uptime
Today
Wire transfer cashouts Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Feb 5, 2023

No incidents reported today.

Feb 4, 2023

No incidents reported.

Feb 3, 2023
BTC Cashouts Delayed
Resolved - This incident has been resolved.
Feb 3, 13:18 EST
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 3, 12:18 EST
Investigating - We are currently investigating this issue.
Feb 3, 11:52 EST
Feb 2, 2023

No incidents reported.

Feb 1, 2023

No incidents reported.

Jan 31, 2023

No incidents reported.

Jan 30, 2023

No incidents reported.

Jan 29, 2023
Interac e-Transfer Infrastructure Outage
Resolved - This incident has been resolved.
Jan 29, 22:15 EST
Monitoring - e-Transfers seem to be operating normally again on the Interac network - We're currently reprocessing cashins and cashouts.
Jan 29, 21:48 EST
Identified - We've observed and identified an issue coming from the Interac network affecting customers' CAD deposits and withdrawals. Thank you for your patience while we investigate further.
Jan 29, 20:50 EST
Jan 28, 2023

No incidents reported.

Jan 27, 2023

No incidents reported.

Jan 26, 2023

No incidents reported.

Jan 25, 2023

No incidents reported.

Jan 24, 2023

No incidents reported.

Jan 23, 2023
Shakepay Card - Google Pay Issue
Resolved - This incident was resolved in app version 1.10.17.
Jan 23, 18:09 EST
Monitoring - A fix has been implemented and functionality will be restored in app version 1.10.17, available shortly on the Google Play Store.
Jan 23, 16:52 EST
Identified - Adding a new Shakepay Card to your Google Pay wallet is currently unavailable on the latest app version - We're actively working on a solution and will provide updates as they're available.
Jan 23, 10:19 EST
ETH Cashouts Delayed
Resolved - This incident has been resolved.
Jan 23, 14:43 EST
Monitoring - A fix has been implemented and we're currently processing the backlog of requests.
Jan 23, 14:31 EST
Update - We are continuing to work on a fix for this issue.
Jan 23, 12:49 EST
Identified - The issue has been identified and we're working on a fix. Thank you for your patience. Transfers will be completed as soon as possible.
Jan 23, 12:21 EST
Jan 22, 2023
e-Transfer Maintenance
Completed - The scheduled maintenance has been completed.
Jan 22, 07:01 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 22, 02:00 EST
Scheduled - Due to a scheduled maintenance from our banking partner, e-Transfer cashins and cashouts will be unavailable Sunday, January 22nd between 2:00 am - 7:00 am EST. Full functionality will be restored at that point and transfers will be processed then.
Jan 20, 17:16 EST
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