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Shakepay

Status

All Systems Operational

Uptime over the past 90 days. View historical uptime.
General Operational
90 days ago
100.0 % uptime
Today
Website Operational
90 days ago
100.0 % uptime
Today
Mobile apps Operational
90 days ago
100.0 % uptime
Today
Authentication Operational
90 days ago
100.0 % uptime
Today
Buy and sell Operational
90 days ago
100.0 % uptime
Today
Funding Operational
90 days ago
99.83 % uptime
Today
Interac e-Transfer funding Operational
90 days ago
99.41 % uptime
Today
Bitcoin funding Operational
90 days ago
99.93 % uptime
Today
Ethereum funding Operational
90 days ago
100.0 % uptime
Today
Wire transfer funding Operational
90 days ago
100.0 % uptime
Today
Cashouts Operational
90 days ago
99.8 % uptime
Today
Interac e-Transfer cashouts Operational
90 days ago
99.29 % uptime
Today
Bitcoin cashouts Operational
90 days ago
99.91 % uptime
Today
Ethereum cashouts Operational
90 days ago
100.0 % uptime
Today
Wire transfer cashouts Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

May 21, 2025

No incidents reported today.

May 20, 2025

No incidents reported.

May 19, 2025

No incidents reported.

May 18, 2025

No incidents reported.

May 17, 2025

No incidents reported.

May 16, 2025

No incidents reported.

May 15, 2025
Bitcoin Cashouts Delayed
Resolved - This incident has been resolved.
May 15, 21:05 EDT
Monitoring - A fix has been implemented and we're currently broadcasting the backlog of transactions.

Thank you for your patience.
May 15, 17:53 EDT
Update - We are continuing to work on a fix for this issue.
May 15, 15:35 EDT
Identified - An issue with a third party provider is currently preventing us from processing new Bitcoin cashouts.

Thank you for your patience.
May 15, 14:56 EDT
May 14, 2025

No incidents reported.

May 13, 2025

No incidents reported.

May 12, 2025

No incidents reported.

May 11, 2025

No incidents reported.

May 10, 2025
Issue with Support Chat on Android Devices
Resolved - This incident has been resolved.
May 10, 15:59 EDT
Update - The Shakepay App version 3.17.0 is now available on all devices. Please make sure to update in order to guarantee access to our customer support services.
May 10, 14:01 EDT
Update - The release of the most recent Android version (3.17.0) is taking longer than expected.

In the meantime, please log in via our website to reach our customer support team if you encounter any issue via the mobile application.

Thank you for your patience
May 9, 17:07 EDT
Monitoring - A fix has been implemented - Please make sure to update to the latest version of the Shakepay App (3.17.0)
May 9, 11:51 EDT
Identified - We're currently experiencing an issue that prevents some Android users from accessing the support chat via our mobile app. Our team is actively working on an app update to resolve this.

In the meantime, please log in via our website to reach our customer support team.

Thank you for your understanding and patience.
May 8, 17:02 EDT
May 9, 2025
May 8, 2025
May 7, 2025

No incidents reported.

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