All Systems Operational

General Operational
Website Operational
Mobile apps Operational
Authentication Operational
Buy and sell Operational
Funding Operational
Interac e-Transfer funding Operational
Bitcoin funding Operational
Ethereum funding Operational
Lightning Funding Operational
Wire transfer funding Operational
Cashouts Operational
Interac e-Transfer cashouts Operational
Bitcoin cashouts Operational
Ethereum cashouts Operational
Lightning Cashouts Operational
Wire transfer cashouts Operational
Bill Payment Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Oct 12, 2026

No incidents reported today.

Oct 11, 2026

No incidents reported.

Oct 10, 2026

No incidents reported.

Oct 9, 2026

Resolved - This incident has been resolved.
Oct 9, 14:08 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 9, 13:52 EDT
Update - We are continuing to investigate this issue.
Oct 9, 12:43 EDT
Investigating - Some of our service providers are currently experiencing issues. We’re assessing the impact on our services and will share updates here as we learn more.
Oct 9, 12:42 EDT

Oct 8, 2026

No incidents reported.

Oct 7, 2026

Completed - The scheduled maintenance has been completed.
Oct 7, 06:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 7, 04:00 EDT
Scheduled - Due to a scheduled maintenance from our banking partner, e-Transfer deposits and withdrawals will be unavailable October 7th between 4am - 6am ET. Full functionality will be restored at that point and transfers will be processed then.
Sep 29, 14:44 EDT

Oct 6, 2026

Resolved - This incident has been resolved.
Oct 6, 14:35 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 6, 13:36 EDT
Investigating - We are experiencing degraded performance on e-transfers and wires
Oct 6, 13:33 EDT

Oct 5, 2026

Resolved - This incident has been resolved.
Oct 5, 15:49 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 5, 15:37 EDT
Identified - The issue has been identified and a fix is being implemented.
Oct 5, 15:24 EDT
Investigating - We are currently investigating this issue.
Oct 5, 15:14 EDT

Oct 4, 2026

No incidents reported.

Oct 3, 2026

No incidents reported.

Oct 2, 2026

Resolved - This incident has been resolved.
Oct 2, 15:33 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 2, 15:27 EDT
Investigating - We are currently investigating this issue.
Oct 2, 14:59 EDT
Resolved - This incident has been resolved.
Oct 2, 00:04 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 2, 00:02 EDT
Identified - The issue has been identified and a fix is being implemented.
Oct 2, 00:01 EDT
Investigating - An issue with a banking partner is currently preventing us from processing any e-Transfer withdrawals destined to third party recipients.

In the meantime, in order to avoid any additional delays, please make sure to send your e-Transfers to your main email address.

Thank you for your understanding

Oct 1, 23:05 EDT

Oct 1, 2026

Sep 30, 2026

No incidents reported.

Sep 29, 2026

Resolved - This incident has been resolved.
Sep 29, 19:15 EDT
Update - We are continuing to investigate this issue.
Sep 29, 18:56 EDT
Investigating - We are currently investigating this issue.
Sep 29, 18:52 EDT

Sep 28, 2026

No incidents reported.