All Systems Operational

Uptime over the past 90 days. View historical uptime.
General Operational
Website Operational
Mobile apps Operational
Authentication Operational
Buy and sell Operational
Funding Operational
Interac e-Transfer funding Operational
Bitcoin funding Operational
Ethereum funding Operational
Lightning Funding Operational
Wire transfer funding Operational
Cashouts Operational
Interac e-Transfer cashouts Operational
Bitcoin cashouts Operational
Ethereum cashouts Operational
Lightning Cashouts Operational
Wire transfer cashouts Operational
Bill Payment Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Nov 2, 2026

No incidents reported today.

Nov 1, 2026

E-Transer Maintenance
Completed - The scheduled maintenance has been completed.
Nov 1, 05:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 1, 01:30 EDT
Scheduled - Due to a scheduled maintenance from our banking partner, e-Transfer deposits and withdrawals will be unavailable between Nov 1am and 6am EDT. Full functionality will be restored at that point and transfers will be processed then.
Nov 1, 01:28 EDT

Oct 31, 2026

No incidents reported.

Oct 30, 2026

No incidents reported.

Oct 29, 2026

Autoswaps Temporarily Unavailable
Resolved - This incident has been resolved.
Oct 29, 21:17 EDT
Investigating - We are currently investigating this issue.
Oct 29, 18:59 EDT

Oct 28, 2026

No incidents reported.

Oct 27, 2026

E-Transfer Maintenance
Completed - The scheduled maintenance has been completed.
Oct 27, 04:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 26, 23:00 EDT
Scheduled - Due to a scheduled maintenance from our banking partner, e-Transfer deposits and withdrawals will be unavailable between October 26th 11pm and October 27th 4am ET. Full functionality will be restored at that point and transfers will be processed then.
Oct 26, 23:00 EDT

Oct 26, 2026

Card details temporarily unavailable
Resolved - This incident has been resolved.
Oct 26, 18:41 EDT
Monitoring - The issue has been identified and we're observing partial recovery from customers.

Thank you for your patience
Oct 26, 17:44 EDT
Investigating - An issue with a third-party provider is currently impacting the in-app card details.

We're working with them to fix this issue - Your card and transactions are not affected.

Thank you for your patience while we address the situation.
Oct 26, 17:24 EDT

Oct 25, 2026

No incidents reported.

Oct 24, 2026

No incidents reported.

Oct 23, 2026

No incidents reported.

Oct 22, 2026

Card authorization problems / API performance degraded
Resolved - This incident has been resolved.
Oct 22, 17:47 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 22, 17:47 EDT
Identified - The issue has been identified and a fix is being implemented.
Oct 22, 17:15 EDT
Investigating - We are currently investigating this issue.
Oct 22, 16:51 EDT

Oct 21, 2026

No incidents reported.

Oct 20, 2026

No incidents reported.

Oct 19, 2026

E-transfer outage
Resolved - This incident has been resolved.
Oct 19, 08:54 EDT
Investigating - Shakepay is currently experiencing an outage affecting Interac e-Transfers. Users may experience significant delays or be unable to send or receive e-Transfers at this time. Our team is actively investigating and working to restore service as quickly as possible.
Oct 18, 02:14 EDT
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