Shakepay

Status

Identified - We are experiencing issues broadcasting certain ETH cashouts, we are aware of the issue and are working on a fix.
The majority of outgoing ETH transactions is unaffected.
Dec 4, 16:59 EST
General Operational
90 days ago
100.0 % uptime
Today
Website Operational
90 days ago
100.0 % uptime
Today
Mobile apps Operational
90 days ago
100.0 % uptime
Today
Authentication Operational
90 days ago
100.0 % uptime
Today
Buy and sell Operational
90 days ago
100.0 % uptime
Today
Funding Operational
90 days ago
99.98 % uptime
Today
Interac e-Transfer funding Operational
90 days ago
99.95 % uptime
Today
Bitcoin funding Operational
90 days ago
100.0 % uptime
Today
Ethereum funding Operational
90 days ago
100.0 % uptime
Today
Wire transfer funding Operational
90 days ago
100.0 % uptime
Today
Cashouts Partial Outage
90 days ago
99.84 % uptime
Today
Interac e-Transfer cashouts Operational
90 days ago
99.93 % uptime
Today
Bitcoin cashouts Operational
90 days ago
100.0 % uptime
Today
Ethereum cashouts Partial Outage
90 days ago
99.45 % uptime
Today
Wire transfer cashouts Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Dec 5, 2021
Completed - The scheduled maintenance has been completed.
Dec 5, 08:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 5, 01:00 EST
Scheduled - Due to scheduled maintenance, e-Transfer cashins and cashouts will be unavailable Sunday, Dec. 5th between 1 am - 8 am EST. Full functionality will be restored at that point.
Dec 3, 23:12 EST
Dec 4, 2021
Resolved - This incident has been resolved.
Dec 4, 10:46 EST
Update - We are continuing to investigate this issue.
Dec 4, 10:46 EST
Investigating - We are currently investigating this issue.
Dec 4, 08:24 EST
Dec 3, 2021

No incidents reported.

Dec 2, 2021
Resolved - This incident has been resolved.
Dec 2, 11:25 EST
Monitoring - A fix has been implemented and we are monitoring the results.
Dec 2, 11:11 EST
Investigating - We are currently investigating this issue.
Dec 2, 11:03 EST
Dec 1, 2021
Resolved - This incident has been resolved.
Dec 1, 18:58 EST
Monitoring - A fix has been implemented and we are monitoring the results.
Dec 1, 18:54 EST
Investigating - We are currently investigating this issue.
Dec 1, 18:01 EST
Nov 30, 2021

No incidents reported.

Nov 29, 2021
Resolved - This incident has been resolved.
Nov 29, 17:59 EST
Update - We are continuing to monitor for any further issues.
Nov 29, 17:59 EST
Update - We are continuing to monitor and process the backlog of CAD cashout requests.
Nov 29, 15:44 EST
Monitoring - A fix has been implemented and we're currently processing the backlog of CAD cashout requests.
Nov 29, 14:24 EST
Update - We are continuing to work on a fix for this issue.
Nov 29, 14:16 EST
Identified - The issue has been identified and a fix is being implemented.
Nov 29, 13:21 EST
Investigating - We are currently investigating this issue.
Nov 29, 12:54 EST
Resolved - This incident has been resolved.
Nov 29, 16:36 EST
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 29, 16:17 EST
Investigating - We are currently investigating this issue.
Nov 29, 15:44 EST
Nov 28, 2021

No incidents reported.

Nov 27, 2021

No incidents reported.

Nov 26, 2021

No incidents reported.

Nov 25, 2021
Resolved - This incident has been resolved.
Nov 25, 17:11 EST
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 25, 17:08 EST
Update - We are continuing to investigate this issue.
Nov 25, 16:02 EST
Update - We are continuing to investigate this issue.
Nov 25, 15:40 EST
Investigating - We are currently investigating this issue. Transactions confirmed on the blockchain will be credited as soon as possible.
Nov 25, 15:29 EST
Nov 24, 2021

No incidents reported.

Nov 23, 2021
Resolved - This incident has been resolved.
Nov 23, 18:55 EST
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 23, 18:47 EST
Identified - The issue has been identified and a fix is being implemented.
Nov 23, 18:41 EST
Investigating - We are currently investigating this issue.
Nov 23, 18:37 EST
Nov 22, 2021

No incidents reported.

Nov 21, 2021
Completed - The scheduled maintenance has been completed.
Nov 21, 04:26 EST
Verifying - We completed the maintenance and are monitoring the results
Nov 21, 04:19 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 21, 03:51 EST
Scheduled - We will be performing critical database maintenance during this time, which may lead to various Shakepay services being unavailable.
Nov 17, 17:04 EST