Shakepay

Status

SMS Verification Code Deliverability Issues
Incident Report for Shakepay
Resolved
This incident has been resolved.
Posted May 26, 2021 - 14:52 EDT
Monitoring
A fix has been implemented and we are monitoring the results.
Posted May 26, 2021 - 13:29 EDT
Update
The problems seems to be limited to Telus customers. We continue to investigate the issue.
Posted May 26, 2021 - 11:55 EDT
Investigating
We are currently experiencing issues delivering SMS Verification Codes to some of our users, and are investigating the issue.
Posted May 26, 2021 - 11:53 EDT
This incident affected: General (Authentication).