ETH Cashouts Delayed

Incident Report for Shakepay

Resolved

This incident has been resolved.

Posted Sep 03, 2021 - 15:11 EDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Sep 03, 2021 - 13:44 EDT

Update

We are continuing to work on a solution to resume normal ETH broadcasting operations.

Posted Sep 03, 2021 - 10:32 EDT

Update

We are continuing to work on fix for those delays. Pending transactions will be processed as soon as possible.

Posted Sep 02, 2021 - 21:46 EDT

Update

We are continuing to work on a fix for this issue.

Posted Sep 02, 2021 - 19:53 EDT

Identified

The issue has been identified and a fix is being implemented.

Posted Sep 02, 2021 - 18:13 EDT

Update

We are continuing to investigate this issue.

Posted Sep 02, 2021 - 17:19 EDT

Investigating

We are currently investigating this issue.

Posted Sep 02, 2021 - 16:26 EDT

This incident affected: Cashouts (Ethereum cashouts).

Shakepay