CAD Cashin & Cashouts Delayed

Incident Report for Shakepay

Resolved

This incident has been resolved.

Posted Oct 17, 2021 - 12:05 EDT

Update

The issue has been resolved and the backlog is being processed currently.

Posted Oct 17, 2021 - 10:32 EDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Oct 17, 2021 - 10:26 EDT

Update

We are continuing to work on a fix for this issue.

Posted Oct 17, 2021 - 09:52 EDT

Identified

The issue has been identified and a fix is being implemented.

Posted Oct 17, 2021 - 09:00 EDT

Investigating

We are currently investigating this issue.

Posted Oct 17, 2021 - 08:56 EDT

This incident affected: Funding (Interac e-Transfer funding) and Cashouts (Interac e-Transfer cashouts).

Shakepay