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Shakepay

Status

All Systems Operational

Uptime over the past 90 days. View historical uptime.
General Operational
90 days ago
99.97 % uptime
Today
Website Operational
90 days ago
99.96 % uptime
Today
Mobile apps Operational
90 days ago
99.96 % uptime
Today
Authentication Operational
90 days ago
100.0 % uptime
Today
Buy and sell Operational
90 days ago
100.0 % uptime
Today
Funding Operational
90 days ago
100.0 % uptime
Today
Interac e-Transfer funding Operational
90 days ago
100.0 % uptime
Today
Bitcoin funding Operational
90 days ago
100.0 % uptime
Today
Ethereum funding Operational
90 days ago
100.0 % uptime
Today
Lightning Funding Operational
90 days ago
100.0 % uptime
Today
Wire transfer funding Operational
90 days ago
100.0 % uptime
Today
Cashouts Operational
90 days ago
99.99 % uptime
Today
Interac e-Transfer cashouts Operational
90 days ago
100.0 % uptime
Today
Bitcoin cashouts Operational
90 days ago
100.0 % uptime
Today
Ethereum cashouts Operational
90 days ago
99.99 % uptime
Today
Lightning Cashouts Operational
90 days ago
100.0 % uptime
Today
Wire transfer cashouts Operational
90 days ago
100.0 % uptime
Today
Bill Payment Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

E-Transfer Maintenance Mar 8, 2026 01:00-07:00 EDT

Due to a scheduled maintenance from our banking partner, e-Transfer deposits and withdrawals will be unavailable on March 8. 2026 between 1am - 6am ET. Full functionality will be restored at that point and transfers will be processed then.
Posted on Jan 22, 2026 - 09:51 EST
Feb 5, 2026

No incidents reported today.

Feb 4, 2026

No incidents reported.

Feb 3, 2026

No incidents reported.

Feb 2, 2026

No incidents reported.

Feb 1, 2026

No incidents reported.

Jan 31, 2026
SMS Delivery Issues Affecting Sign-In and Sign-Up
Resolved - This incident has been resolved.
Jan 31, 18:51 EST
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 31, 16:03 EST
Identified - We are currently experiencing issues with SMS delivery through our short code provider. This is affecting both mobile app and web sign-in/sign-up flows, as verification codes may be delayed or not delivered.

If you’re unable to receive the verification code via SMS, please use the “Call Me” option to receive your code through an automated voice call.
Jan 31, 15:41 EST
Jan 30, 2026

No incidents reported.

Jan 29, 2026

No incidents reported.

Jan 28, 2026

No incidents reported.

Jan 27, 2026
E-Transfer Maintenance
Completed - The scheduled maintenance has been completed.
Jan 27, 06:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 27, 01:00 EST
Scheduled - Due to a scheduled maintenance from our banking partner, e-Transfer deposits and withdrawals will be unavailable Tuesday, January 27, 2026 between 1am - 6am ET. Full functionality will be restored at that point and transfers will be processed then.
Jan 13, 11:18 EST
Jan 26, 2026
E-Transfer Maintenance
Completed - The scheduled maintenance has been completed.
Jan 26, 05:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 26, 04:00 EST
Scheduled - Due to a scheduled maintenance from our banking partner, e-Transfer deposits and withdrawals will be unavailable on January 26, 2026 between 4am - 5am ET. Full functionality will be restored at that point and transfers will be processed then.
Jan 22, 09:53 EST
Jan 25, 2026
E-Transfer Maintenance
Completed - The scheduled maintenance has been completed.
Jan 25, 08:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 25, 01:00 EST
Scheduled - Due to a scheduled maintenance from our banking partner, e-Transfer deposits and withdrawals will be unavailable on January 25 between 1am - 8am ET. Full functionality will be restored at that point and transfers will be processed then.
Jan 22, 09:47 EST
Jan 24, 2026

No incidents reported.

Jan 23, 2026

No incidents reported.

Jan 22, 2026
[Shakepay Card] Transactions currently unavailable
Resolved - This incident has been resolved.
Jan 22, 15:40 EST
Monitoring - A fix has been implemented and we're monitoring the results.
Jan 22, 14:35 EST
Identified - The root cause was traced to a third-party service, and remediation is currently in progress.
Jan 22, 13:20 EST
Investigating - We're aware of an ongoing issue affecting card services.

Some customers may see card transactions incorrectly declined and may also be temporarily unable to view their card details in the app.

We are actively assessing the scope of the issue, determining the root cause, and working toward resolution.

Your funds are safe, and no action is needed on your end at this time. We recommend trying again a bit later once services are restored.

We're sorry for the inconvenience and appreciate your patience.
Jan 22, 13:15 EST
E-Transfer Maintenance
Completed - The scheduled maintenance has been completed.
Jan 22, 03:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 22, 02:00 EST
Scheduled - Due to a scheduled maintenance from our banking partner, e-Transfer deposits and withdrawals will be unavailable on January 22, 2026 between 2am - 3am ET. Full functionality will be restored at that point and transfers will be processed then.
Jan 19, 14:51 EST
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