Resolved -
This incident has been resolved.
May 30, 14:17 EDT
Monitoring -
A fix has been implemented and we are monitoring the results.
May 30, 13:32 EDT
Identified -
The issue has been identified and a fix is being implemented.
May 30, 12:44 EDT
Investigating -
We are currently investigating an issue affecting the signup process on Shakepay. Some users are reporting that valid email addresses are being rejected during signup.
Thank you for your patience
May 30, 12:38 EDT