Shakepay

Status

Problems with Interac e-Transfer Request Money

Incident Report for Shakepay

Resolved

This incident has been resolved.
Posted Sep 10, 2026 - 14:25 EDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Sep 10, 2026 - 12:13 EDT

Identified

We are experiencing performance issues on the request money feature and are working on a fix.
Posted Sep 10, 2026 - 12:03 EDT

Investigating

We are currently investigating this issue.
Posted Sep 10, 2026 - 12:01 EDT
This incident affected: Funding (Interac e-Transfer funding).