Interac Network Delays

Incident Report for Shakepay

Resolved

This incident has been resolved.

Posted Feb 29, 2024 - 20:52 EST

Update

We are continuing to monitor for any further issues.

Posted Feb 29, 2024 - 20:52 EST

Update

We're still observing delays, now up to 20 minutes, coming from the Interac network.
Thank you for your patience.

Posted Feb 29, 2024 - 15:19 EST

Monitoring

We’re observing delays, coming from the Interac network, to forward e-Transfers requests.

Shakepay’s service availability is unaffected, but e-Transfers might see delays up to 10 minutes.

Thank you for your patience while they address the situation.

Posted Feb 29, 2024 - 14:56 EST

This incident affected: Funding (Interac e-Transfer funding).

Shakepay

Status