Degraded Performance - Interac e-Transfer deposits and withdrawals
Incident
Report for Shakepay
Resolved
The incident has been resolved.
Update
We are continuing to work on a fix for this issue.
Identified
Our service provider is experiencing an unplanned service interruption that is causing degraded performance to our Interac e-Transfer services. We are working with them to resolve the situation and will provide an update when resolved. We apologize for this inconvenience.
This incident affected: Funding (Interac e-Transfer funding) and Cashouts (Interac e-Transfer cashouts).