Shakepay

Status

Bill Payments and Payees service degraded

Incident Report for Shakepay

Resolved

This incident has been resolved.
Posted Jul 19, 2024 - 10:49 EDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jul 19, 2024 - 10:44 EDT

Identified

The issue has been identified and a fix is being implemented.
Posted Jul 18, 2024 - 19:24 EDT

Investigating

We're aware of an ongoing issue with creating some new Bill Payments and adding or modifying some Bill Payees.
Posted Jul 18, 2024 - 18:58 EDT