Shakepay

Status

Issue with background or scheduled jobs, notifications

Incident Report for Shakepay

Resolved

This incident has been resolved.
Posted Oct 08, 2025 - 19:06 EDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Oct 08, 2025 - 18:54 EDT

Identified

The issue has been identified and a fix is being implemented.
Posted Oct 08, 2025 - 18:37 EDT

Investigating

We are currently investigating this issue.
Posted Oct 08, 2025 - 18:12 EDT
This incident affected: Funding (Interac e-Transfer funding, Bitcoin funding, Ethereum funding, Wire transfer funding), Cashouts (Interac e-Transfer cashouts, Bitcoin cashouts, Ethereum cashouts, Wire transfer cashouts), Buy and sell, and General (Mobile apps).