Shakepay

Status

Interac Network Delays
Incident Report for Shakepay
Resolved
This incident has been resolved.
Posted Feb 01, 2024 - 18:45 EST
Update
We keep observing delays coming from the Interac Network - Transfers can take up to 20 minutes to get processed.
Posted Feb 01, 2024 - 15:55 EST
Monitoring
We’re observing delays, coming from the Interac network, to forward e-Transfers requests.

Shakepay’s service availability is unaffected, but e-Transfers might see delays up to 10 minutes.

Thank you for your patience while they address the situation.
Posted Feb 01, 2024 - 11:40 EST
This incident affected: Funding (Interac e-Transfer funding) and Cashouts (Interac e-Transfer cashouts).