Authentication Issues

Incident Report for Shakepay

Resolved

This incident has been resolved.

Posted Apr 17, 2021 - 00:32 EDT

Update

A fix has been implemented. If you are still having trouble logging in, terminate the app and try again.

Posted Apr 17, 2021 - 00:14 EDT

Monitoring

A fix has been implemented.

Posted Apr 17, 2021 - 00:13 EDT

Investigating

We are currently investigating this issue.

Posted Apr 16, 2021 - 21:53 EDT

This incident affected: General (Authentication).

Shakepay