Bitcoin transactions delayed

Incident Report for Shakepay

Resolved

This incident has been resolved.

Posted Feb 09, 2024 - 19:08 EST

Monitoring

The issue has been resolved and we're currently processing the remaining of the pending transactions

Posted Feb 09, 2024 - 18:37 EST

Identified

The issue has been identified and a fix is being implemented.

Posted Feb 09, 2024 - 18:26 EST

Update

We are continuing to investigate this issue.

Posted Feb 09, 2024 - 18:05 EST

Investigating

We are currently investigating an issue affecting Bitcoin cashin and cashout operations.

Thank you for your patience

Posted Feb 09, 2024 - 17:17 EST

This incident affected: Cashouts (Bitcoin cashouts) and Funding (Bitcoin funding).

Shakepay