CAD Cashouts Delayed

Incident Report for Shakepay

Resolved

This incident has been resolved.

Posted Sep 01, 2021 - 15:40 EDT

Update

We are continuing to monitor for any further issues.

Posted Sep 01, 2021 - 15:40 EDT

Monitoring

A fix has been implemented and we are currently processing the backlog of e-Transfers.

Posted Sep 01, 2021 - 12:14 EDT

Identified

The issue has been identified and a fix is being implemented.

Posted Sep 01, 2021 - 10:38 EDT

Investigating

We are currently investigating this issue.

Posted Sep 01, 2021 - 09:41 EDT

This incident affected: Cashouts (Interac e-Transfer cashouts).

Shakepay