Shakepay

Status

CAD Cashins & Cashouts Delayed

Incident Report for Shakepay

Resolved

This incident has been resolved.
Posted Sep 02, 2021 - 11:11 EDT

Update

We are continuing to monitor for any further issues.
Posted Sep 02, 2021 - 11:11 EDT

Monitoring

A fix has been implemented and we're currently processing the backlog of requests.
Posted Sep 02, 2021 - 10:23 EDT

Identified

The issue has been identified and a fix is being implemented.
Posted Sep 02, 2021 - 09:26 EDT
This incident affected: Funding (Interac e-Transfer funding) and Cashouts (Interac e-Transfer cashouts).