INTERAC e-Transfer delays due to issue on INTERAC's e-Transfer platform
Incident
Report for Shakepay
Resolved
The issue has been resolved.
Update
INTERAC is continuing to investigate the issue.
Investigating
We have been informed that INTERAC is experiencing issues on their e-Transfer platform that can result in delays in sending and receiving transfers such as auto-deposits and Q&A. The INTERAC team is currently investigating.
This incident affected: Funding (Interac e-Transfer funding) and Cashouts (Interac e-Transfer cashouts).