A fix has been implemented and we are monitoring the results.
Posted Oct 02, 2026 - 15:27 EDT
Investigating
We are currently investigating this issue.
Posted Oct 02, 2026 - 14:59 EDT
This incident affected: Funding (Interac e-Transfer funding, Bitcoin funding, Ethereum funding, Lightning Funding, Wire transfer funding), Cashouts (Interac e-Transfer cashouts, Bitcoin cashouts, Ethereum cashouts, Lightning Cashouts, Wire transfer cashouts, Bill Payment), General (Website, Mobile apps, Authentication), and Buy and sell.