Card details temporarily unavailable
Incident
Report for Shakepay
Resolved
This incident has been resolved.
Monitoring
The issue has been identified and we're observing partial recovery from customers.
Thank you for your patience
Thank you for your patience
Investigating
An issue with a third-party provider is currently impacting the in-app card details.
We're working with them to fix this issue - Your card and transactions are not affected.
Thank you for your patience while we address the situation.
We're working with them to fix this issue - Your card and transactions are not affected.
Thank you for your patience while we address the situation.
This incident affected: General (Website, Mobile apps).