ETH Cashouts Delayed

Incident Report for Shakepay

Resolved

This incident has been resolved.

Posted Nov 23, 2023 - 14:42 EST

Monitoring

A fix has been implemented and we're currently processing the backlog of Ethereum transactions.

Thank you for your patience.

Posted Nov 23, 2023 - 14:28 EST

Identified

The issue has been identified and a fix is being implemented.

Posted Nov 23, 2023 - 13:53 EST

Investigating

We are currently investigating this issue.

Posted Nov 23, 2023 - 13:39 EST

This incident affected: Cashouts (Ethereum cashouts).

Shakepay