ETH Cashouts Delayed

Incident Report for Shakepay

Resolved

This incident has been resolved.

Posted Feb 29, 2024 - 11:21 EST

Monitoring

A fix has been implemented and we're currently processing the backlog of Ethereum cashouts.

Thank you for your patience

Posted Feb 29, 2024 - 09:37 EST

Update

We are continuing to work on a fix for this issue.

Posted Feb 29, 2024 - 08:58 EST

Identified

The issue has been identified and a fix is being implemented.

Posted Feb 29, 2024 - 06:31 EST

Investigating

We are currently investigating this issue.

Posted Feb 29, 2024 - 01:42 EST

This incident affected: Cashouts (Ethereum cashouts).

Shakepay