E-transfers
Incident
Report for Shakepay
Resolved
This incident has been resolved.
Update
We are continuing to work on a fix for this issue.
Update
We are continuing to work on a fix for this issue.
Identified
The issue has been identified and most transactions have been fulfilled successfully since. Our banking partner is working on resolving this issue as soon as possible.
Thank you for your patience.
Thank you for your patience.
Investigating
Shakepay is experiencing degraded Interac e-Transfer performance, which may result in delays for some users. Our team is actively investigating and working toward a resolution.
This incident affected: Funding (Interac e-Transfer funding) and Cashouts (Interac e-Transfer cashouts).