E-Transfers Delayed
Incident
Report for Shakepay
Resolved
This incident has been resolved.
Update
We are continuing to monitor for any further issues.
Monitoring
A fix has been implemented and we are monitoring the results.
Identified
Our banking partners are currently experiencing a service outage - They're working on a fix. Pending transactions will be processed as soon as they're back online.
Sorry for the inconvenience.
Sorry for the inconvenience.
This incident affected: Funding (Interac e-Transfer funding) and Cashouts (Interac e-Transfer cashouts).