e-Transfer Cashouts Delayed

Incident Report for Shakepay

Resolved

This incident has been resolved.

Posted Jul 17, 2024 - 10:04 EDT

The issue has been identified and a fix is being implemented.

Posted Jul 17, 2024 - 09:03 EDT

Some e-Transfer cashouts appear to not be going through since around 7:00 AM. We are currently investigating this issue.

Posted Jul 17, 2024 - 08:38 EDT

This incident affected: Cashouts (Interac e-Transfer cashouts).