Interac Network Delays
Incident
Report for Shakepay
Resolved
This incident has been resolved.
Update
We're still observing delays, up to 40 minutes, for Interac to forward the e-Transfer emails.
We appreciate your patience in this matter.
We appreciate your patience in this matter.
Monitoring
We are currently observing delays coming from the Interac network to send and receive e-Transfers.
Shakepay’s service availability is unaffected, but e-Transfers operations might see delays up to 10 minutes.
Thank you for your patience while they address the situation.
Shakepay’s service availability is unaffected, but e-Transfers operations might see delays up to 10 minutes.
Thank you for your patience while they address the situation.
This incident affected: Funding (Interac e-Transfer funding) and Cashouts (Interac e-Transfer cashouts).