E-Transfers Delayed

Incident Report for Shakepay

Resolved

This incident has been resolved.

Posted Dec 08, 2024 - 08:22 EST

Update

Our banking partner is still under maintenance. Pending transactions will be processed as soon as they're back online.

Sorry for the inconvenience.

Posted Dec 08, 2024 - 06:10 EST

Update

Our banking partners are currently under maintenance. Pending transactions will be processed as soon as they're back online.

Sorry for the inconvenience.

Posted Dec 08, 2024 - 02:50 EST

Identified

One of our banking partner is currently experiencing a service outage - They're working on a fix. Pending transactions will be processed as soon as they're back online.

Sorry for the inconvenience.

Posted Dec 08, 2024 - 02:24 EST

This incident affected: Funding (Interac e-Transfer funding) and Cashouts (Interac e-Transfer cashouts).

Shakepay

Status