Shakepay

Status

Background jobs stuck

Incident Report for Shakepay

Resolved

This incident has been resolved.
Posted Dec 11, 2025 - 07:06 EST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Dec 11, 2025 - 06:41 EST

Investigating

Notifications, emails, card cashbacks, bill payments, face auth, 3rd Party eTransfer Contact updates delayed.
Posted Dec 11, 2025 - 06:39 EST