Shakepay

Status

E-Transfers Delayed

Incident Report for Shakepay

Resolved

This incident has been resolved.
Posted Aug 22, 2024 - 12:34 EDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Aug 22, 2024 - 12:28 EDT

Identified

An issue with our banking partner is currently preventing us from processing e-Transfer cashin and cashouts.

Thank you for your patience while we address the solution.
Posted Aug 22, 2024 - 12:18 EDT
This incident affected: Funding (Interac e-Transfer funding) and Cashouts (Interac e-Transfer cashouts).