E-Transfers Delayed
Incident
Report for Shakepay
Resolved
This incident has been resolved.
Monitoring
A fix has been implemented and we are monitoring the results.
Identified
An issue with our banking partner is currently preventing us from processing e-Transfer cashin and cashouts.
Thank you for your patience while we address the solution.
Thank you for your patience while we address the solution.
This incident affected: Funding (Interac e-Transfer funding) and Cashouts (Interac e-Transfer cashouts).