ETH Cashouts Delayed

Incident Report for Shakepay

Resolved

This incident has been resolved.

Posted Mar 20, 2024 - 19:00 EDT

Monitoring

A fix has been implemented and we're currently processing the backlog of transfers.

Thank you for your patience

Posted Mar 20, 2024 - 18:17 EDT

Update

We are continuing to work on a fix for this issue.

Posted Mar 20, 2024 - 17:39 EDT

Identified

The issue has been identified and a fix is being implemented.

Posted Mar 20, 2024 - 17:21 EDT

This incident affected: Cashouts (Ethereum cashouts).

Shakepay