2FA SMS Delivery Issues for Telus

Incident Report for Shakepay

Resolved

This incident has been resolved.

Posted May 04, 2021 - 20:47 EDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted May 04, 2021 - 19:38 EDT

Investigating

We are currently investigating this issue.

Posted May 04, 2021 - 18:37 EDT

This incident affected: General (Authentication).

Shakepay