Shakepay

Status

Performance degraded: In-app Card screen

Incident Report for Shakepay

Resolved

This incident has been resolved.
Posted May 21, 2026 - 12:15 EDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted May 21, 2026 - 12:03 EDT

Identified

Customers can still use their card in their digital wallets.
The Card screen in the Shakepay app is intermittently not fully loading.
Posted May 21, 2026 - 11:40 EDT

Investigating

We are currently investigating this issue.
Posted May 21, 2026 - 11:36 EDT