A fix has been implemented and we are monitoring the results.
Posted Oct 22, 2026 - 17:47 EDT
Identified
The issue has been identified and a fix is being implemented.
Posted Oct 22, 2026 - 17:15 EDT
Investigating
We are currently investigating this issue.
Posted Oct 22, 2026 - 16:51 EDT
This incident affected: Funding (Interac e-Transfer funding, Bitcoin funding, Ethereum funding, Lightning Funding, Wire transfer funding), Cashouts (Interac e-Transfer cashouts, Bitcoin cashouts, Ethereum cashouts, Lightning Cashouts, Wire transfer cashouts, Bill Payment), General (Website, Mobile apps, Authentication), and Buy and sell.