2FA Codes Delayed for Telus Customers
Incident
Report for Shakepay
Resolved
This incident has been resolved.
Monitoring
A fix has been implemented and SMS codes are being delivered to Telus customers.
Identified
An issue with our 2FA service provider is currently affecting a subset of Telus users, preventing them from receiving authentication codes.
Thank you for your patience while they implement a fix.
Thank you for your patience while they implement a fix.
This incident affected: General (Authentication).