Shakepay

Status

E-Transfer Cashouts Delayed

Incident Report for Shakepay

Resolved

This incident has been resolved.
Posted Mar 17, 2025 - 16:46 EDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Mar 17, 2025 - 16:39 EDT

Identified

An issue with a banking partner is currently delaying e-Transfer withdrawals.

Thank you for your patience while we address the situation.
Posted Mar 17, 2025 - 16:13 EDT
This incident affected: Cashouts (Interac e-Transfer cashouts).