Shakepay

Status

E-Transfer Cashin Delayed

Incident Report for Shakepay

Resolved

This incident has been resolved.
Posted Jul 31, 2024 - 15:36 EDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jul 31, 2024 - 15:32 EDT

Identified

An issue with our banking partner is currently preventing us from processing incoming e-Transfers.
Thank you for your patience while we address the situation with them
Posted Jul 31, 2024 - 15:22 EDT

Investigating

We are currently investigating this issue.
Posted Jul 31, 2024 - 15:10 EDT
This incident affected: Funding (Interac e-Transfer funding).