Shakepay

Status

Incoming crypto transactions delayed

Incident Report for Shakepay

Resolved

This incident has been resolved.
Posted Dec 03, 2024 - 16:48 EST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Dec 03, 2024 - 16:28 EST

Update

We are continuing to work on a fix for this issue.
Posted Dec 03, 2024 - 16:24 EST

Identified

An issue with a third-party provider has been identified and we're working on a fix.
Posted Dec 03, 2024 - 15:24 EST

Investigating

We are currently investigating this issue.
Posted Dec 03, 2024 - 15:20 EST
This incident affected: Funding (Bitcoin funding, Ethereum funding).