Incoming crypto transactions delayed

Incident Report for Shakepay

Resolved

This incident has been resolved.

Posted Dec 03, 2024 - 16:48 EST

A fix has been implemented and we are monitoring the results.

Posted Dec 03, 2024 - 16:28 EST

We are continuing to work on a fix for this issue.

Posted Dec 03, 2024 - 16:24 EST

An issue with a third-party provider has been identified and we're working on a fix.

Posted Dec 03, 2024 - 15:24 EST

We are currently investigating this issue.

Posted Dec 03, 2024 - 15:20 EST

This incident affected: Funding (Bitcoin funding, Ethereum funding).