Shakepay

Status

New ETH Deposit Addresses Unavailable
Incident Report for Shakepay
Resolved
This incident has been resolved.
Posted Jan 05, 2023 - 11:55 EST
Monitoring
A fix has been implemented and we're monitoring the results - All users should now be able to retrieve their ETH deposit address.
Posted Jan 05, 2023 - 10:31 EST
Update
A solution is in the final stages of implementation - Thank you for your patience
Posted Jan 04, 2023 - 20:12 EST
Identified
New ETH deposit addresses are currently unavailable - Thank you for your patience while we work on a solution
Posted Jan 04, 2023 - 09:19 EST
Update
We are continuing to investigate this issue.
Posted Jan 03, 2023 - 17:32 EST
Investigating
We are currently investigating this issue - New customers might have issues generating a deposit ETH address
Posted Jan 03, 2023 - 12:16 EST
This incident affected: Funding (Ethereum funding).