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New ETH Deposit Addresses Unavailable
Incident Report for
Shakepay
Resolved
This incident has been resolved.
Posted
Jan
05
,
2023
-
11:55
EST
Monitoring
A fix has been implemented and we're monitoring the results - All users should now be able to retrieve their ETH deposit address.
Posted
Jan
05
,
2023
-
10:31
EST
Update
A solution is in the final stages of implementation - Thank you for your patience
Posted
Jan
04
,
2023
-
20:12
EST
Identified
New ETH deposit addresses are currently unavailable - Thank you for your patience while we work on a solution
Posted
Jan
04
,
2023
-
09:19
EST
Update
We are continuing to investigate this issue.
Posted
Jan
03
,
2023
-
17:32
EST
Investigating
We are currently investigating this issue - New customers might have issues generating a deposit ETH address
Posted
Jan
03
,
2023
-
12:16
EST
This incident affected: Funding (Ethereum funding).
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